How to Scale Matcha Service in Your Business
From single-location prep to multi-site consistency — strategies for growing your matcha offering.
Scaling matcha service from a single location to multiple sites introduces unique challenges around consistency, training, and supply logistics.
Standardization is critical. Document your preparation methods, water temperatures, and ratios precisely. Your matcha latte should taste identical whether it's made in your Dubai Marina location or your Abu Dhabi outlet.
Equipment consistency matters too. Ensure all locations use the same type of matcha whisk or blender, the same grade of matcha, and follow the same preparation sequence.
From a supply perspective, work with a supplier who can handle scaled volume without compromising delivery timelines. Discuss volume pricing early — most suppliers offer meaningful discounts at higher quantities.
Training is the final piece. Every barista should understand why matcha preparation matters, not just how to follow steps. When your team understands the product, they serve it better and sell it more confidently.